Customer Service

Update: Unfortunately, we cannot speak to you by phone due to the current situation. Our customer service employees work from home and due to the crowds, we cannot speak to everyone by phone. 

We can be reached during our opening hours via email customerservice@exciter.shop or via the Facebook chat. 

If you still want to speak to us by telephone, you can send an email with a request for a telephone conversation. Always state the reason and your order number so that our customer service can schedule a call with you.  

Note: Check your spam inbox if you haven’t received a confirmation email or reply from us yet .